Returns & Refunds

We hope you love your new Dreams & Queens Jewellery, but if for any reason you are not perfectly satisfied with your purchase we are happy to offer you a full refund or exchange providing the goods are sent back to us within 14 days (UK) and 30 days (international) of receipt.

UK returns are free, unfortunately we can not offer free international returns.

To arrange a return please email us at info@dreamsandqueens.com

quoting your name, address, order number and whether you require a refund or replacement. We will then contact you via email with how to proceed.

Please note all returned items should be sent back to us unworn and in their original packaging.

We regret that due to hygiene reasons we do not except returns on earrings.

All our jewellery is thoroughly inspected before it leaves the workshop, however if you have experienced any fault with your piece, please accept our apologies. We offer a full refund or repair for any pieces found to be faulty or defective.